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Days 8–14 — Supervised tickets ​

You own low-severity technical tickets with a named reviewer on every HAR interpretation.

Day 8–9 — Network as a reflex ​

On every ticket this week, open Network (or the customer's HAR) before you open Slack.

Check: You have pasted a redacted JSON body into an internal note at least twice.

Day 10 — Auth cluster ​

Check: You can explain invalid_grant vs access_denied to a customer without saying "OAuth is broken."

Day 11–12 — Timeouts and layers ​

Check: You will not call a 504 "the site is down" when it is one export endpoint.

Day 13–14 — GraphQL and CORS ​

Week 2 gate: Lead agrees your last five tickets had usable evidence. You have not leaked a cookie in chat.

Public craft handbook. Product runbooks are excluded from this build.