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Days 15–30 — Independent triage ​

You take the queue. You still ask questions; you do not wait to be told to capture a HAR.

Day 15–18 — Data, read-only ​

  • Read SQL and MongoDB and database clients.
  • On staging, run a tenant-scoped SELECT / find with LIMIT. Show your lead the statement timeout.
  • Fill the private templates if your org has a product: npm run docs:dev:private and docs/product/.

Check: You refused (in writing) at least one impulse to UPDATE.

Day 19–24 — Volume with quality ​

  • Own SEV3/SEV4 technical tickets end to end.
  • File one bug using the evidence template. File one "not a bug" with the HAR proving 403 + business code.
  • Run remaining scenario labs you skipped.

Check: Engineering did not come back with "need request id / HAR / tenant" on your bugs.

Day 25–30 — Certification ​

Complete this list with artifacts (ticket links, redacted). A lead initials each line.

If a box is empty, you are not late — you are not done. Stay on supervised tickets until it is true.

After day 30 ​

You are not finished with this book. Lookup mode starts now. When a code surprises you, add a sentence to the error page and run npm run qa.

Public craft handbook. Product runbooks are excluded from this build.